SANABUL PRODUCTS CAN BE RETURNED WITHIN 30 DAYS OF THE PURCHASE
Customers will receive either store credit or refund back to their original payment method (minus shipping costs).
If we made a mistake in sending a product that was the wrong size or color, we will refund the entire purchase cost, including shipping and handling.
Products can only be returned if they meet the following criteria:
- Product must be unworn, unused and unwashed.
- Item must be in the original tags and packaging.
- Item must be clean and without damage.
If an item does not meet the above criteria, we will charge a 20% restocking fee.
In the interest of health and safety, undergarments, mouth guards, compression pants/shorts, and protective cups cannot be returned, even if they are new.
All returns or exchanges will be at the discretion of Sanabul.
If you purchased your product from a third party retailer, please contact them for any returns or issues.
Sanabul products have a 30-day guarantee for manufacturing defects. If your product is outside the 30-day window, please send us an email at firstname.lastname@example.org and we will review your case. Please include photographs or videos of the possible defect.
Generally, we request the return of defective merchandise for inspection.
If you have any questions or would like to inquire about a return please email us at email@example.com.